Features & Functionality
Advanced capabilities through a single application
Connect4Teams Direct Routing offers a simplified setup process, but with advanced features. Employees can dial or take external and internal calls, chat, send files, and collaborate without leaving the Teams environment, whether it’s for 50 users or 5,000+.
Optimised Billing
Olive’s Direct Routing offers a scalable, cost-effective solution, includes SIP Trunk and Call Manager features as standard with the additional advantage of allowing you to maximise any existing M365 license costs.
Agile Working
Give your workforce the tools to remain flexible and collaborative regardless of location or device. Creates the opportunity to improve responsiveness of agents quickly and without large upfront costs or long implementation periods, within a simple and intuitive interface primed to help deliver simply brilliant customer experience.
Optional Voice Recording
Voice Recording for Connect4Teams offers seamless, secure, and compliant recordings via a native app within Microsoft Teams. Whether you require basic voice recording for training purposes, need to meet industry-specific regulations such as MIFID II, or require speech analytics and transcription, it’s a simple bolt-on service which adds immediate value.