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Connect4Teams

Designed to deliver direct routing, PBX integration, secure voice recording and contact centre capabilities within a Microsoft Teams environment

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Introducing Connect4Teams

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Introducing Olive Connect4Teams, a suite of services designed to deliver direct routing, PBX integration, secure voice recording and contact centre capabilities within a Microsoft Teams environment, delivered through Olive’s Cloud Managed Service Platform for a synchronised view of your infrastructure.

Whether your business requires new Microsoft Voice and Conferencing functionality, Teams integration into an existing on-site or cloud PBX, or even a complete telephony migration, Olive Connect4Teams has a best-in-class solution to fit your needs.

  • How It Works

  • Integrate & Transform

  • Security & Compliance

  • Agile & Flexible

Does your business need to provide external call capabilities to Teams?

Olive Connect4Teams adds external calling capabilities into a Teams environment using Microsoft Direct Routing Technology, delivering a more flexible and cost-effective alternative to Microsoft calling plans. Through Olive’s Cloud Managed Service Platform, Connect4Teams offers a quick and simple set up, providing both internal and external communication and collaboration capabilities from any location, on any device. Perfect for growing businesses looking to access word-class cloud telephony on a reduced scale.

Are you looking to integrate an existing telephony platform?

Olive Connect4Teams will seamlessly connect your existing on-site or cloud telephony platform into Microsoft Teams in minutes. This clever one click integration allows you leverage your existing investment, utilising existing SIP/PSTN trunks, keep all existing numbers, routing, and call centre functionality in place, whilst using Teams as the single user interface. Keep OPEX to a minimum and transform the way you use Voice.

Do you need to provide compliant recording when working in Teams?

Olive Connect4Teams provides seamless and secure voice recording via a native app within Teams. The service provides compliant recording and archiving across all communication channels in Microsoft Teams, managing complex regulatory requirements with ease. Insight using cognitive services provides rich analytical capabilities including transcription, text to speech and translation.

In need of a new cloud telephony platform?

Olive Connect4Teams provides a highly resilient and secure cloud telephony service, bringing together Microsoft Teams, enterprise grade telephony and contact centre capabilities into a single service. Perfect for anyone looking to re-think the way they work, creating a modern and flexible digital workplace which allows businesses to work and serve their customers from any location and on any device.

  • How It Works

    Does your business need to provide external call capabilities to Teams?

    Olive Connect4Teams adds external calling capabilities into a Teams environment using Microsoft Direct Routing Technology, delivering a more flexible and cost-effective alternative to Microsoft calling plans. Through Olive’s Cloud Managed Service Platform, Connect4Teams offers a quick and simple set up, providing both internal and external communication and collaboration capabilities from any location, on any device. Perfect for growing businesses looking to access word-class cloud telephony on a reduced scale.

  • Integrate & Transform

    Are you looking to integrate an existing telephony platform?

    Olive Connect4Teams will seamlessly connect your existing on-site or cloud telephony platform into Microsoft Teams in minutes. This clever one click integration allows you leverage your existing investment, utilising existing SIP/PSTN trunks, keep all existing numbers, routing, and call centre functionality in place, whilst using Teams as the single user interface. Keep OPEX to a minimum and transform the way you use Voice.

  • Security & Compliance

    Do you need to provide compliant recording when working in Teams?

    Olive Connect4Teams provides seamless and secure voice recording via a native app within Teams. The service provides compliant recording and archiving across all communication channels in Microsoft Teams, managing complex regulatory requirements with ease. Insight using cognitive services provides rich analytical capabilities including transcription, text to speech and translation.

  • Agile & Flexible

    In need of a new cloud telephony platform?

    Olive Connect4Teams provides a highly resilient and secure cloud telephony service, bringing together Microsoft Teams, enterprise grade telephony and contact centre capabilities into a single service. Perfect for anyone looking to re-think the way they work, creating a modern and flexible digital workplace which allows businesses to work and serve their customers from any location and on any device.

Why Choose Connect4Teams?

One Singular Workspace

Microsoft Teams brings everything together in one singular workspace. With Connect4Teams, you can now make and receive calls, instant message with colleagues, share files and integrate with business apps.

Work From Anywhere

Strategy informs everything we do. If it doesn’t contribute to greater efficiency or better customer experience, we won’t suggest it.

Keep Your Phone System

We’ll help you take complexity and transform it into a simply brilliant experience for your customers.

Safe & Confidential

Supporting over 50,000 cloud users worldwide, we're the perfect partner to help you make sense of cloud, and transition smoothly.

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The Olive Way

Olive’s proposition is one of simplicity; removing complexity and duplication whilst helping businesses reduce cost and deliver simply brilliant customer experiences worldwide. The Cloud Managed Service Platform seamlessly bridges cloud, data, and mobility services, allowing users to consume the technology and business applications needed to operate efficiently regardless of location or device, providing an agile and scalable model designed to drive cost efficiency and manage OPEX.

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