That is why Olive developed our cloud managed services.
Olive brings together the best of breed customer engagement tools into a single cloud service – operational assessment, target operational model development, design, implementation and end-to-end pre-emptive management. That is the Olive difference.
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The award-winning solution allows a call – and the call recording – to continue as normal whilst the customer enters their credit card information using their telephone keypad.
Everything you need to get your business moving. Business phones to broadband. O2 have solutions for businesses of every size. Olive partner with O2 to provide our mobility services. Field users can now have a choice of network carriers, and high ranking coverage. Read more about coverage and the P3 benchmarking reports here in Olive’s blog.
Virtual 1 is the UK’s leading digital service provider. Working exclusively for the wholesale markets, Virtual 1 connects the critical digital services that make UK business work. Olive work closely with Virtual 1 who operate a cutting-edge UK network, interconnect globally and are privately connected to the leading Cloud, UC and SIP providers to provide solutions with guaranteed performance and security.
iPass is a cloud-based service that provides our customers access to global Wi-Fi, via the world’s largest Wi-Fi network, allowing them to stay connected to the information and people that matter most, whenever they need it. iPass provides access to more than 60 million Wi-Fi hotspots worldwide – in over 120 countries.
Apple products have always been designed for the way we work as much as for the way we live. Today they’re helping employees collaborate in innovative ways, giving teams a platform to build industry-changing apps, and extending businesses’ capabilities with expert partners and support. See Olive’s blog for opinion and thoughts on mobility products.
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world.
The company’s offerings include key mobile telecommunications products like smartphones and tablets.
Teleopti WFM is a complete solution for strategic workforce management which will optimise your contact centre, back-office, as well as all your branch offices and stores. We can analyse your call volumes, help you predict scheduling demands and optimise your contact centre. “Teleopti’s scheduling module is one of the key reasons we work so closely with them, it is the best on the market” David Evans, Workforce optimisation lead, Olive.
An integral part of Olive’s cloud contact centre ecosystem, RedBoxRecorders capture and analyse customer and workforce communications in order for your business to achieve the goals of both improving quality of customer interactions and quickly resolving disputes.