Olive & Mitel’s ‘World Cloud’ June event

Olive & Mitel’s ‘World Cloud’ June event

Olive & Mitel’s ‘World Cloud’ June event

Thursday 8th June 2017 Location: 10th Floor, 155 Bishopsgate, London EC2M 3TQ

Enabling global, seamless collaboration for your customers, employees & partners

The ability to communicate, collaborate and make decisions instantly and simply, on a global scale will deliver business value and growth. With operational, cost and complexity concerns, a single vendor, managed, cloud communications platform are the natural choice for global IT leaders.

Agenda for Thursday 8th June

8:00 am – Arrivals & Coffee

8:45 am – Introduction – Not all clouds are equal
Nick Beardsley, Enterprise Director, Olive
Market drivers, benefits of the cloud, the Olive difference.

9:00 am – Announcing the next evolution of Mitel’s Cloud footprint
Ian Bevington, Head of Marketing EMEA, Mitel
What is the opportunity for new and existing customers?  Mitel is a market leader in collaboration.  Find out what is new as the Mitel cloud world evolves.

9:30 am – Digitisation of the customer experience journey
Head of Contact Centre, Mitel
It’s all about the customer experience – from the simplest call to the most complex digital interaction, you can elevate your customers’ experiences with the right tools and stay ahead of your competition by increasing profitability.

10:00 am – Coffee break and networking

10:15 am – Approach: Best path to the cloud
Nick Beardsley, Enterprise Director, Olive
Bringing together the best of breeds in managed services – planning, design, implementation and end-to-end management – case stories, successes and lessons learned, plus the advantages of choosing a cloud solution, the considerations and the options available to businesses of all sizes.

10:30 am – Unified Communications & Contact centre ecosystem
Meet the partners
The big challenge for IT and procurement leaders is that no single vendor can currently meet all of the unified communications needs of a business.  Olive work with the leading partners to ensure success for our customers.  Hear from RedBox, Telopti, Tolring & Semafone.

Group splits into 2:

11 am – Track A: Contact Centre demonstration (Shameem Smilie) – 1 hour (demo centre)

12 noon – Meet the partners, networking with Olive, Mitel and partners

Or:

11 am – Track B: Unified Communications  – MiCollab, Mi Cloud Enterprise benefits, and customer stories
Speaker TBC (conference room)
Remove communication barriers and equip your workforce to collaborate smartly, effectively and efficiently, with cloud-based tools that keep your business connected.

12 noon – Optional Unified Communications demo for Track B attendees
Mark Anderson, Pre-sales, Mitel
Demonstrations including UCaaS, Collaboration, Applications including Contact Centre.

1:00 pm – Close

Demo Breakout Sessions begin (Mitel Technology Suite).
Providing a secure and compliant Cloud platform needs specialised end to end design using best of breed vendors, applications and appropriate infrastructure such as the WAN, SIP and data centre.  Managed Services for Cloud and virtualised deployments require specialist knowledge and vendor management.

The advantages of Cloud Communications are compelling. During the seminar, we will address myths regarding complexity, security, planning and best approach. We will have thought leaders who will share content including, market drivers, benefits of Cloud, approach to security and compliance plus share our case studies/experience and the approaches that have worked successfully.

Reserve your place for World Cloud