Case Study: Vital Energi

Case Study: Vital Energi

Case Study: Vital Energi

Vital Energi has gained full control of its mobile phone usage and billing which has in turn reduced costs

Vital Energi is one of the UK’s most dynamic energy consultancy and provision companies.

It manages and maintains sustainable energy solutions across many industries and has recently delivered high profile projects for Heathrow T5, the Commonwealth Games in Scotland and MediaCityUK in Manchester.

Jon Woan is Vital Energi’s IT operations manager and responsible for the company’s telephony strategy explains:

“We provide a complete sustainable energy service from a blank sheet of paper through to design, installation and long-term asset management. Our approach ensures the best solutions and technologies are adopted to provide significant financial and CO2 savings while also complying with policy and planning requirements and government incentives.”

Rapid Growth

“Energy spend is a huge focus for all companies currently and this combined with our dynamic approach has seen us grow to over 400 people very quickly. We first started dealing with Olive in 2013 with just 120 mobiles and within just three years we now have over 400 mobiles.

Effective communication is vital in a fast moving company and industry such as ours and because our people spread across offices in Blackburn, Scotland and London.

Client projects can move very fast so its important projects are aligned both internally and externally and are delivered on time and on budget. Having a stable telecoms provider and a stable network provider in Vodafone we have partners that understand our business and accommodate our growth in a fast and reliable way.”

Billing Transparency

“Pre Olive our pain points were around managing phone usage and billing and it taking six months to consolidate our billing. With the introduction of Olive Billing Manager we can view multiple technologies and multiple vendors in one platform and on one screen.

It gives us transparency to our billing as well as full reporting analysis including cost centre and inventory management and automated reporting. It gives us the functionality to set alerts for over use, assign hardware and usage costs against specific cost centres or sub cost centres. This provides us with billing transparency which enable us to monitor spend and ultimately manage cost.”

Cost Savings

“Our cost savings have significantly improved with Billing Manager and the help and continued support of our dedicated account team. They are first class and very knowledgeable and on the phone ready to help and support us on all aspects of the account. They will notify us of any phone misuse of overspend, with our quarterly account review meetings enabling us to look at current use and plan for any future needs that may be coming up.

I would definitely recommend Olive – anyone can sell a high profile phone network like Vodafone but it’s Olive’s people that make the difference.”

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